Senior Bartender

About the role

A Radisson hotel in Auckland is looking for a Senior Bartender to run its bar, delivering warm, professional service and leading the team. The role covers guest experience, bar operations, beverage menu and cocktail development, financial control of the bar, and compliance with alcohol licensing and safety standards.

Key responsibilities

• Deliver warm, professional service, build guest relationships and respond promptly to feedback and service recovery opportunities
• Oversee daily bar operations, opening, operating and closing procedures, and service quality, cleanliness and ambience
• Develop and maintain beverage menus, signature cocktails and seasonal offerings, and coordinate with kitchen and service teams
• Manage beverage costs, inventory and stock control, conduct regular stocktakes, monitor sales and improve profitability
• Ensure accurate billing, cash handling and financial reporting
• Maintain expert knowledge of cocktails, wines, beers and spirits, train the team and work with suppliers on quality products and promotions
• Comply with alcohol licensing laws, hygiene, safety and food safety requirements, and hotel policies and brand standards
• Work with Food & Beverage leadership, Events, Kitchen, Front Office and Sales teams, and take part in management meetings and training

Required profile

• Diploma or degree in Hospitality Management or a related field preferred
• At least 3-5 years' experience in bar operations within a premium hotel, restaurant or hospitality environment
• At least 2 years' experience managing bars
• Experience with beverage menu development, inventory management and financial understanding
• Current Responsible Service of Alcohol certification (or New Zealand equivalent)
• LCQ and DM certification from New Zealand
• First aid certification is an advantage
• Legal working rights in New Zealand; visa sponsorship is not available
• Willingness to work shifts, weekends, evenings and public holidays; multilingual skills are a plus

Required skills

• Strong leadership, communication and commercial acumen
• Advanced knowledge of wines, spirits, cocktails and mixology
• Proficiency with POS systems and inventory management software