Service Technician – Appliance Repair

About the role

Fisher & Paykel, a New Zealand brand and global company, is looking for an experienced Service Technician to join its Auckland team. You will deliver technical expertise and excellent service directly in customers' homes, helping provide "Best in Class" customer experiences. The company offers ongoing training and development, and aims to balance work with life.

Key responsibilities

• Diagnose, repair and fully test products to ensure complete customer satisfaction.
• Build and maintain product knowledge through training sessions, manuals and digital learning tools.
• Complete all service documentation, including job records and cash collection requirements.
• Manage and maintain your own spare parts inventory.

Required profile

• Proven experience in appliance repair and troubleshooting.
• Relevant qualifications in electrical and appliance repair.
• An NZ-registered Electrical Practising Licence (EAS, EST or EASQ) is essential.
• Customer-focused approach with the ability to deliver premium service.

Required skills

• Appliance repair and troubleshooting.
• Electrical repair.
• Strong communication and computer skills.

What we offer

• A schedule designed to support your lifestyle and personal commitments.
• Industry-leading training and ongoing product knowledge development.
• Company bonus and incentive scheme.
• Career development and progression opportunities.
• Company van.
• Product discounts for you, your family and friends.