Receptionist – Front‑Desk at Retirement Village

About the role

Join the friendly team at Grace Joel Retirement Village in St Heliers, Auckland as the first point of contact for residents, visitors and families. This full‑time, on‑site position offers a dynamic, people‑focused environment where no two days are the same.

Key responsibilities

• Greet visitors warmly and direct them to the appropriate areas.
• Answer telephone calls courteously and professionally.
• Assist residents, families and guests with general enquiries.
• Perform a range of administrative tasks to support smooth village operations.
• Contribute to a positive, helpful atmosphere for both residents and colleagues.

Required profile

• Previous experience in a customer‑facing role.
• Friendly, reliable and professional demeanor.
• Strong empathy and ability to connect with people of all ages.
• Excellent communication skills.
• Ability to thrive in a busy, team‑oriented environment.

Required skills

What we offer

• Extra paid wellness day to support physical and mental well‑being.
• Access to 60+ Ryman discounts across childcare, insurance, banking, retail and more.
• Fun, supportive team environment in a beautiful, resort‑style village.
• Opportunities for professional development and career progression.