Banking Assistant – Sylvia Park

About the role

Kiwibank is looking for a friendly, detail‑oriented Banking Assistant to join its Sylvia Park branch. This part‑time position is an ideal entry point into financial services, offering exposure to a range of banking transactions and the chance to develop a career within a supportive, growth‑focused environment.

Key responsibilities

• Provide face‑to‑face service, assisting customers with deposits, withdrawals, payments and account queries.
• Guide customers through digital banking tools and promote self‑service options.
• Maintain accurate transaction records and ensure compliance with bank policies.
• Identify opportunities to improve efficiency and enhance the customer experience.
• Uphold strict security and confidentiality standards at all times.

Required profile

• Strong attention to detail with proven numerical and administrative abilities.
• Excellent interpersonal skills and a customer‑focused attitude.
• Desire to learn, grow and potentially move into areas such as home lending, leadership or IT.
• Alignment with Kiwibank’s purpose, values and a collaborative team mindset.

Required skills

What we offer

• Wellbeing days, subsidised banking and insurance.
• Learning and development programmes.
• Market‑leading benefits and a supportive team culture.
• Flexible part‑time schedule (25 hours per week across four days).