Valuations Leader - New Zealand

About the role

Marsh is looking for a Valuations Leader to join its Valuation Services team in Auckland, New Zealand. The role leads valuations work across New Zealand while supporting projects across the Pacific, managing operational delivery, client relationships, team development and business growth alongside internal stakeholders and broking teams.

Key responsibilities

• Oversee the day-to-day operation of the New Zealand valuations business, including policies, procedures and team compliance with Marsh systems
• Manage significant valuation projects as project manager and valuer, including major assignments across New Zealand and the Pacific
• Build and maintain key client relationships, including responding to escalated client issues and complaints where required
• Support business development by working with broking teams, negotiating opportunities and contributing to sales growth
• Monitor financial performance, including revenue, expense, utilisation and cost management against targets
• Lead and mentor team members, support performance management and help build an engaged team

Required profile

• Registered NZIV valuer, or an equivalent professional qualification transferable under NZIV
• At least 8 years of experience in valuations
• Experience managing client relationships, project delivery and business priorities in a professional services environment
• Able to balance operational, financial and team leadership responsibilities

What stands out

• Experience leading valuations work across multiple locations or jurisdictions
• Background in business development, sales support or cross-selling in professional services
• Proven contribution to process improvement, best practice and professional standards
• Mentoring younger valuers and excellent communication skills

What we offer

• Hybrid work with at least three days a week in the office
• Professional development opportunities and supportive leaders
• A vibrant, inclusive culture and a range of career opportunities