Technical Architect - Salesforce

About the role

Datacom, an Australasian technology provider, is looking for a highly experienced Salesforce Technical Architect to lead the design, governance and evolution of scalable, secure and high-performing Salesforce solutions. This is a senior leadership role: you will own architectural decisions, define technical strategy and ensure the Salesforce ecosystem aligns with product goals, release commitments and end-user experience.

Key responsibilities

• Lead end-to-end solution architecture for Salesforce Industry Clouds and integrated systems, defining architectural principles, design patterns and governance frameworks
• Design data models, security architectures (sharing rules, field-level security, Shield) and integration strategies, including REST, SOAP, Platform Events and Change Data Capture
• Make build vs. buy vs. configure recommendations and architect event-driven, API-led integration solutions (including MuleSoft)
• Provide technical guidance during design, proposal and delivery, and maintain architectural documentation, diagrams (C4, UML) and decision records
• Lead architectural reviews, drive technical debt remediation and support product and delivery leaders with planning, estimation and risk assessment
• Mentor developers and technical leads on architecture and Salesforce best practices
• Ensure compliance with engineering standards, government regulations and industry best practices
• Champion DevOps maturity (CI/CD, source control, automated testing, release management) and drive org health, governor limits and LDV strategies

Required profile

• 10+ years in software development or engineering, with 5+ years focused on Salesforce architecture and solution design
• Proven experience designing complex integrations (REST, SOAP, middleware/iPaaS, Platform Events)
• Strong understanding of Salesforce data architecture, security models and multi-cloud/multi-org strategies
• Ability to create and present architectural documentation and diagrams to technical and non-technical audiences
• Excellent analytical, troubleshooting and communication skills

Required skills

• Salesforce DX and CI/CD tooling (Copado, Gearset, GitHub Actions or similar)
• Desirable: Salesforce Certified Technical Architect, Application Architect or System Architect credentials, Platform Developer II certification
• Desirable: MuleSoft, Data Cloud, Einstein AI/GPT, OmniStudio, Industries clouds, LDV strategies, Shield Platform Encryption, Event Monitoring
• Desirable: experience in government, enterprise or regulated environments, and exposure to AWS, Azure or GCP

What we offer

• Paid parental leave and ongoing learning, certifications and career development
• Employee assistance programme (DataCare) and wellbeing support
• Learning platforms, recognition programmes, employee discounts and financial wellbeing benefits