Student Administrator

About the role

Elite School of Beauty & Spa, a training provider for the beauty industry with campuses in Auckland, Hamilton, Tauranga and Wellington, is hiring a full-time, permanent Student Administrator in Queen Street, Auckland. The role reports to the National Sales Manager and the Administrative Team Lead and focuses on accurate, efficient enrolment processing and a student-centred approach to all follow-up tasks.

Key responsibilities

• Process student enrolments so that paperwork is complete and compliant with TEC rules and policies
• Complete Studylink VOS and ensure the CRM process is finished
• Manage fee collection: create and keep Public Trust accounts up to date and collect student fees on time
• Support domestic students with tuition applications and enquiries, and international students with a wide range of needs
• Maintain accurate records and issue confirmation letters and invoices correctly
• Collaborate with the wider sales team and provide general administration and customer support

Required profile

• Proven experience in customer service or administrative roles, preferably in the education sector
• Background working in technology and creative environments
• Past experience with both domestic and international student needs is highly advantageous
• Strong attention to detail, organisational skills and excellent communication
• Solution-focused approach and a commitment to a student-centred approach

What we offer

• Birthday leave and an extra day off for special events
• Opportunities for professional growth and development
• A collaborative, supportive and fun work environment