Settlements Administrator (12-Month Contract)

About the role

FleetPartners, an ASX-listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand, is hiring a Settlements Administrator for a 12-month contract in Auckland. The role ensures vehicle lease settlements are processed accurately and on time, in line with internal policies, financier requirements and regulatory obligations. It combines compliance, customer engagement and administrative work.

Key responsibilities

• Manage the end-to-end vehicle settlement process, ensuring documentation, insurance certificates and contractual obligations are completed accurately and on time.
• Review and validate lease agreements, finance approvals and settlement documentation against company policies, financier requirements and regulatory standards.
• Liaise proactively with customers, dealerships and financiers to obtain outstanding information, resolve issues and drive timely settlement outcomes.
• Prepare and coordinate monthly compliance and settlement reporting, keeping accurate records and supporting internal and external audits.
• Support the Purchasing team with vehicle ordering and delivery, and build working relationships across Sales, Customer Experience and Operations.

Required profile

• Highly organised, detail-oriented and able to work autonomously in a structured, process-driven environment.
• Comfortable following up stakeholders and managing competing priorities.
• Enjoys working with processes and does not mind repetitive tasks.

Required skills

• Attention to detail and strong numeracy, with a focus on data accuracy and document integrity.
• Time management and prioritisation in a fast-paced environment.
• Confident communication with internal teams, external suppliers and financiers.
• Proficiency in Microsoft Office, especially Excel, Outlook and Word (intermediate to advanced).

What we offer

• 27 days of annual leave per year.
• Hybrid work with an office near Ellerslie Station, with parking on site.
• Health insurance from day one, with a company-funded subsidy for Southern Cross or Marram.
• A 'Dress for your Day' policy.
• 16 weeks of paid parental leave for primary carers and 4 weeks for secondary carers.
• Ongoing training and a rewards programme with retailer discounts.
• Social Club and Pit Crew events and wellbeing initiatives.