Senior Identity and Access Management Specialist

About the role

As a Senior Identity and Access Management (IAM) Specialist you will join Westpac New Zealand’s Cyber team to protect the organisation’s digital assets. You will be responsible for designing, operating and continuously improving secure authentication and authorisation controls across on‑premise and cloud systems, while supporting compliance and audit activities.

Key responsibilities

• Lead end‑to‑end IAM reporting from user onboarding through to account retirement.
• Own the onboarding and sign‑off process, ensuring alignment with corporate policies and standards.
• Engage with internal and external auditors, providing evidence and documentation for IAM controls.
• Conduct and facilitate regular User Access Reviews, advising business users and resolving access queries.
• Provide expert advice on identity and access issues within agreed service‑level targets.
• Develop, communicate and promote IAM best practices, standards and processes across the organisation.
• Maintain security records and documentation to satisfy governance and assurance requirements.
• Collaborate with the wider Cybersecurity team to integrate IAM into all security domains and drive continuous improvement.

Required profile

• Proven experience analysing identity‑related data and producing actionable reports.
• Strong knowledge of IAM principles, including authentication, lifecycle management, governance, reporting and privileged access.
• Experience with IAM tools for both on‑premise and cloud environments.
• Solid understanding of information security, risk management and compliance frameworks.
• Ability to translate business requirements into technical specifications and communicate security considerations to stakeholders.

Required skills

• Identity and Access Management (IAM) tools
• Access governance and reporting
• User Access Review processes
• Authentication and privileged access management
• Information security and risk concepts