Sales Operations Lead – Dunedin

About the role

Based at the Dunedin hub, the Sales Operations Lead will act as the primary link between Silver Fern Farms' global markets and its New Zealand operations. You will ensure customer requirements are met while supporting the company’s broader sales and growth strategies.

Key responsibilities

• Coordinate day‑to‑day sales execution and manage customer communications across assigned markets.
• Analyse pricing, margins and market opportunities to support commercial decision‑making.
• Align supply‑chain requirements with sales plans and monitor production scheduling.
• Identify and implement process improvements to enhance customer outcomes.
• Contribute to market development initiatives, new product opportunities and strategic growth activities.

Required profile

• Minimum two years of experience in sales, account management, commercial operations or a related role.
• Strong commercial acumen with confidence handling pricing, margins and market analysis.
• Excellent written, verbal and interpersonal communication skills.
• Highly organised with the ability to manage competing priorities and deadlines.
• Proven ability to build and maintain effective customer and stakeholder relationships.
• Customer‑first mindset, taking ownership and resolving issues efficiently.
• High attention to detail and a proactive approach to continuous improvement.
• Experience in food production, agribusiness, export or a related industry is advantageous.

Required skills

What we offer

• Opportunities to grow and develop your career within a global business.
• Access to discounted staff meat sales.
• Paid sick leave from day one.
• Confidential employee assistance for career, financial and personal wellbeing.
• Supportive team environment focused on collaboration and continuous improvement.