Principal, Enterprise Architecture - Retail

About the role

The Principal Enterprise Architect – Retail will shape the technology direction of IAG’s retail insurance business across Australia and New Zealand. This senior position sits at the intersection of business strategy and technology transformation, driving architecture vision and roadmap for a modern, scalable retail technology landscape.

Key responsibilities

• Define and drive the target‑state architecture for integration and channel enablement across IAG’s ecosystems.
• Own the architecture roadmap, ensuring scalable, coherent connectivity across internal and external platforms.
• Shape and evolve IAG’s enterprise API strategy, including governance, lifecycle management and API‑first design.
• Lead cross‑channel thinking to ensure seamless integration across customer, partner and broker platforms.
• Identify opportunities to simplify, modernise and optimise integration and channel architectures.
• Partner closely with business stakeholders, solution architects and delivery teams to translate strategy into delivery.
• Influence enterprise‑wide decisions to build a reusable, scalable connectivity layer.

Required profile

• Significant experience in enterprise architecture with deep expertise in integration architecture, API strategy or channel platforms.
• Strong knowledge of API platforms, middleware, event‑driven architectures and multi‑channel ecosystems.
• Proven ability to define architecture strategies and roadmaps and translate them into large‑scale delivery outcomes.
• Experience shaping API strategy and governance within complex enterprises.
• Strong stakeholder engagement skills and the ability to influence across multiple portfolios.
• Balance of strategic thinking and hands‑on problem solving in ambiguous environments.
• Tertiary qualification in a relevant field; Enterprise Architecture certification (e.g., TOGAF) advantageous.

Required skills

• Integration architecture
• API strategy
• API platforms
• Middleware
• Event‑driven architectures
• Multi‑channel ecosystems
• API governance
• TOGAF (or similar EA framework)