Branch Manager – Rotorua & Taupō

About the role

BNZ is seeking an ambitious leader to manage its Rotorua and Taupō branches. The Branch Manager will inspire a team of full‑service bankers, build community connections and drive growth for consumer and small‑business customers.

Key responsibilities

• Coach, mentor and lead branch staff to achieve performance and financial targets.
• Ensure a consistent, engaging customer experience across both locations.
• Collaborate with the Branch/Partner/Private network to coordinate regional market opportunities.
• Develop and implement annual business plans in partnership with the Head of Branch/Region.
• Monitor risk and compliance, maintaining accountability for regulatory standards.

Required profile

• Proactive self‑starter with excellent communication skills.
• Ability to challenge the status quo and improve team effectiveness.
• Strong track record of delivering great customer outcomes.
• Effective problem‑solving and conflict‑resolution abilities.
• Accountability for risk management and compliance.

Required skills

• In‑depth knowledge of financial products and services.
• Strong technical capability and understanding of banking systems.

What we offer

• Wellbeing support and flexible working arrangements.
• Generous leave entitlements.
• Opportunities for growth, learning and career development.