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Store Manager – Wellington (12‑month contract)

lululemon · Wellington

🇬🇧 English

Job description

About the role

lululemon is seeking a Store Manager for its Wellington location on a 12‑month fixed‑term contract. The Store Manager will be the ultimate leader of the store, responsible for overall performance, guest experience, and team development.

Key responsibilities

  • Lead and develop a diverse, inclusive team, fostering a respectful and fun workplace.
  • Set and communicate the store’s vision based on key metrics and initiatives.
  • Oversee talent strategy including hiring, onboarding, succession planning and employee engagement.
  • Provide continuous coaching, feedback, performance management and address employee concerns.
  • Deliver world‑class guest experience through product education, guest connection and handling escalations.
  • Manage day‑to‑day store operations to ensure optimal guest flow and efficient processes.
  • Build and maintain community relationships with local ambassadors and fitness leaders to increase brand awareness.

Required profile

  • Proven ability to lead a retail store and drive results across all operational areas.
  • Commitment to creating an inclusive environment where team members feel a sense of belonging.
  • Strong people‑management skills, including hiring, coaching, and performance development.
  • Focus on delivering exceptional guest experiences aligned with company values.
  • Capability to address emergent issues, guest escalations and community engagement.

Required skills

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    Published 2 months ago

    49 views · 0 interested

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    lululemon

    Wellington