Manager - Personal Banking NFR

About the role

As Manager - Personal Banking NFR, you will deliver and strengthen first-line non-financial risk management within ANZ New Zealand's Personal business. You will support the business in identifying, managing and monitoring non-financial risks across day-to-day operations, and act as a trusted first-line risk partner helping the business identify, assess and manage risk through change.

The role is permanent and full-time, based in Auckland or Wellington.

Key responsibilities

• Support end-to-end non-financial risk management, including risk identification, control effectiveness, governance and reporting
• Provide risk advisory support across projects, change initiatives and business-as-usual activities
• Support risk-in-change activities and customer outcomes, including risk assessments, control considerations, implementation oversight and lessons learned
• Support top-down and bottom-up risk identification across the Personal business
• Prepare risk analysis, insights and thematic reporting for governance forums and management decisions
• Review control design and effectiveness, identify gaps and support remediation planning and delivery
• Support regulatory and policy change impact assessments and oversight of implementation
• Work with specialist risk teams to give Personal Banking insights on risk across processes, systems, data and customer journeys
• Build risk capability across the business by sharing practical advice and guidance

Required profile

• Experience in a risk advisory, first-line risk, assurance or controls role, with involvement in projects, change initiatives or delivery activity from a risk perspective
• An understanding of regulatory obligations, licensing requirements and regulatory change management
• A proactive approach to continuous improvement and experience building risk capability

Required skills

• Strong knowledge of core non-financial risk concepts, including risk assessment, control design and operating effectiveness, change risk management, event and issue management
• Well-developed analytical skills and the ability to synthesise complex risk information into clear, decision-ready insights
• Stakeholder engagement and influencing skills, and clear written and verbal communication, including preparing materials for governance
• Planning and coordination skills to manage competing priorities

Applicants do not need to have all these skills; a growth mindset is valued. Applications are made through the ANZ careers site using reference number 124382.