This job is no longer available
This job expired on 14/08/2026. It no longer accepts applications.
IT Service Desk/Helpdesk - Desktop/Infra
Preferable - Crafting Careers · Renwick
Job description
About the role
Eil Global is looking for an IT Service Desk/Helpdesk professional to provide on‑call, ticket‑based support for desktop and infrastructure technologies at its New Zealand client site in Renwick. The role is part‑time/freelance and operates on a dispatch basis.
Key responsibilities
- Diagnose and resolve desktop and network issues reported by end users.
- Set up and maintain audio‑video conference room equipment.
- Install, upgrade and patch operating systems on client machines.
- Perform software and hardware break‑fix tasks.
- Configure basic Wi‑Fi, LAN, WAN, switches and routers.
- Install and administer Microsoft Office applications.
Required profile
- Proven experience handling desktop and network troubleshooting.
- Ability to set up audio‑video conference rooms.
- Comfortable working on a dispatch/on‑call, part‑time or freelance schedule.
- Business‑level English with proficiency in the local language.
Required skills
- Desktop support
- Network troubleshooting
- Audio‑video conference room setup
- Operating system installation and upgrade
- Patch management
- Software and hardware break/fix
- Wi‑Fi configuration
- LAN/WAN configuration
- Switch and router configuration
- Microsoft Office administration
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Preferable - Crafting Careers
Renwick