Head of IT Services and Operations

About the role

We are seeking a senior leader to head our IT Services and Operations function. Reporting to senior management, you will drive the strategy and delivery of IT services, operations, security, cloud and enterprise applications for our growing organisation in Auckland.

Key responsibilities

• Lead the end‑to‑end delivery of IT services and operational processes.
• Oversee security initiatives, ensuring compliance and risk mitigation.
• Manage cloud infrastructure and enterprise application portfolios.
• Develop and implement service improvement plans with measurable outcomes.
• Mentor and develop the IT team, fostering a culture of growth and innovation.

Required profile

• Proven senior leadership experience in IT services, operations or similar functions.
• Strong track record of influencing strategy and delivering measurable improvements.
• Excellent communication and stakeholder management skills.
• Commitment to a purpose‑led, progressive organisational culture.

Required skills

What we offer

• Competitive salary package with benefits and KiwiSaver contributions.
• Supportive, aspirational culture focused on professional growth.
• Opportunity to make a measurable impact in a purpose‑driven company.