Field Technician – Dairy Technology Support

About the role

Waikato Milking Systems, a global designer and manufacturer of dairy technology and milking systems headquartered in Hamilton, New Zealand, is looking for a hands-on dairy technology specialist. The role provides specialist service and support for milking systems, the automation suite and related farm technology, giving dealers and farmers expert advice, making sure installations are fit for purpose and helping resolve technical issues. It supports the Waikato region and is open to candidates based in the Taranaki or Waikato regions, as the work can be done in a hybrid arrangement.

Key responsibilities

• Give dealers and farmers expert technical advice and hands-on support for milking systems, automation and related farm technology.
• Coordinate and lead the installation, commissioning and upgrade of dairy technology systems, delivering them safely and on schedule.
• Diagnose and resolve complex issues across milking, cooling, automation and other dairy-farm equipment.
• Train dealers, technicians and farm teams, keep technical manuals and service documentation up to date, and uphold health and safety requirements.
• Travel throughout New Zealand and internationally as required to support dairy farms, dealer sites and installation projects.

Required profile

• Relevant experience or qualifications in milking systems, dairy automation, electronics, electrical systems or mechanical engineering.
• Strong diagnostic and problem-solving ability, with clear communication and the confidence to build relationships with dealers, farmers and technical teams.
• A full, clean and current driver's licence.