Aftermarket Sales Representative – Lower North Island

About the role

Join Crown Forklifts as an Aftermarket Sales Representative based in Palmerston North. You will travel across the Lower North Island, supporting our loyal customer base, driving retention and growth through the aftermarket service function.

Key responsibilities

• Provide high‑level customer support to existing forklift owners.
• Build long‑term relationships and maximise aftermarket service sales.
• Pursue new leads, conduct cold calls and identify additional sales opportunities.
• Travel to customer sites throughout the Lower North Island.
• Collaborate closely with regional operations teams.

Required profile

• Energetic, enthusiastic with a strong customer‑centric attitude.
• Proven success in field sales and strong organisational, planning, influencing and negotiation abilities.
• Excellent communication skills and ability to build internal and external relationships.
• Positive “can‑do” attitude, team‑spirited and exceptional customer service skills.
• Automotive or mechanical knowledge advantageous but not essential.
• Legal entitlement to work in New Zealand and a full NZ driver’s licence.
• Willingness to undergo a pre‑employment medical and drug test.

Required skills

What we offer

• Base salary plus uncapped commissions and quarterly incentives.
• Company vehicle, laptop and phone.
• Access to a nationwide retailer discount program.
• Inclusive working environment and Employee Assistance Program.