Account Executive, SMB – Slack

About the role

Salesforce is looking for an Account Executive, SMB – Slack to join its Auckland team. This is a full-cycle new business sales role for a commercially driven seller who is excited by AI and wants to help SMB customers unlock productivity through AI, automation and collaboration. The role covers the full sales cycle, from prospecting and discovery to negotiation and close.

Key responsibilities

• Own the full sales cycle across a portfolio of SMB customers, from prospecting and discovery through to negotiation and close.
• Engage business leaders to understand how their teams work and identify opportunities where AI, automation and collaboration create measurable impact.
• Explain how Slack, Salesforce and Agentforce work together to transform productivity, and how AI agents can augment teams and automate workflows.
• Develop and execute a territory strategy focused on creating new pipeline and winning new SMB customers.
• Generate pipeline through outbound prospecting, account-based selling, inbound opportunities, partners and Salesforce ecosystem relationships.
• Run high-quality discovery with decision-makers and deliver outcome-led pitches, collaborating with Solution Engineers.
• Manage complex opportunities, negotiate and close new business while exceeding quarterly revenue targets.
• Partner with Sales Development, Solution Engineering, Customer Success, Marketing, Partners and Account Teams, and maintain accurate forecasting and pipeline hygiene in Salesforce.

Required profile

• Proven experience in a quota-carrying B2B sales role, ideally within SaaS, cloud, AI or technology.
• A strong track record of achieving or exceeding sales targets.
• Experience owning the full sales cycle, especially new business and pipeline generation.
• Ability to sell business outcomes rather than just technology or product features.
• Strong discovery, consultative selling, negotiation and closing skills.
• Confidence engaging with business leaders and decision-makers.
• Genuine interest in AI and how AI agents will change how businesses operate.
• Commercial curiosity, resilience and competitiveness in a high-growth environment.

Required skills

• Experience with Salesforce, Slack, Agentforce or other SaaS/AI platforms is highly advantageous.