Performance & Capability Coach
Generate KiwiSaver Scheme · Auckland
Description du poste
About the role
The Performance & Capability Coach will work across individuals, teams and leaders to lift performance, strengthen capability and support career growth within a leading New Zealand‑owned wealth manager.
Key responsibilities
- Drive AI‑enabled performance coaching through 1:1 and team sessions, embedding practical use of AI tools.
- Strengthen frontline sales and service capability via targeted coaching, feedback and continuous improvement.
- Develop leadership capability by enhancing communication, coaching and team performance skills, including leading through change and AI adoption.
- Support career and growth development conversations and build future‑ready skills aligned to business needs.
- Identify capability gaps and future skill requirements, contributing to capability frameworks and development planning.
- Design and deliver training to improve communication, influence, collaboration and customer engagement.
- Contribute to learning and capability strategy, aligning initiatives with business priorities and performance outcomes.
- Define success metrics, track capability uplift and provide insights on performance outcomes and development effectiveness.
Required profile
- Proven experience in performance improvement, coaching and facilitation within sales or customer‑facing environments.
- Strong background in adult learning design and delivery of leadership development programmes.
- Ability to identify capability gaps and create targeted development solutions.
- Experience partnering with leaders to build high‑performing, accountable teams.
- Comfortable applying AI tools to enhance day‑to‑day performance.
Required skills
Questions fréquentes
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Generate KiwiSaver Scheme
Auckland
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