Online Assistant – Order Picking & Packing

About the role

Join Woolworths Supermarkets New Zealand as an Online Assistant, helping to fulfil online grocery orders for thousands of Kiwi customers each week. You will work in a fast‑paced warehouse environment, ensuring orders are picked, packed and ready for delivery with accuracy and safety.

Key responsibilities

• Pick and pack online orders accurately and efficiently.
• Communicate with other departments about out‑of‑stock items, substitutions and customer enquiries.
• Maintain a safe work area and follow health‑and‑safety procedures.
• Assist with inventory checks and report any discrepancies.

Required profile

• Strong customer‑service mindset and ability to make customer‑first decisions.
• Good communication skills and teamwork orientation.
• Willingness to stand on your feet for the duration of the shift.
• Friendly, positive attitude with a smile.

Required skills

What we offer

• Everyday Rewards team card with discounts and bonus points on groceries and online delivery.
• Banking and insurance discounts (health, life, etc.).
• Opportunities for career progression within Woolworths Group.
• Inclusive culture that values diversity, equity and belonging.