Assistant Facilities Manager – Retail Centre

About the role

The Assistant Facilities Manager will support the smooth operation of the Mānawa Bay Premium Outlet Centre, ensuring a safe, clean and functional environment for tenants and visitors. You will work closely with the Facilities Manager and Centre Management Team to respond quickly to issues and drive operational excellence.

Key responsibilities

• Manage day‑to‑day soft services such as cleaning and security.
• Lead waste‑management initiatives aligned with sustainability goals.
• Coordinate contractor activities to minimise disruption and ensure compliance with regulations.
• Schedule preventative maintenance, issue purchase orders and oversee HVAC, electrical, plumbing, access‑control and fire‑protection systems.
• Assist with tenancy fit‑outs, car‑park and traffic management, and conduct regular inspections and audits.
• Promote health and safety standards across the centre and its fit‑out projects.

Required profile

• 3+ years of facilities management experience, preferably in a shopping centre or retail environment.
• Strong independent work ethic with the ability to collaborate within a team.
• Customer‑focused attitude and excellent communication skills.
• Availability to work across the centre’s trading hours, Sunday‑Thursday.

Required skills

• HVAC systems
• Electrical systems
• Plumbing
• Access control systems
• Fire protection systems
• Waste management
• Car parking systems
• Preventive maintenance planning