Hotel Administrator

About the role

The Hotel Administrator supports the General Manager in keeping the hotel operating smoothly. Based in Rotorua, you will act as the central administrative hub, ensuring teams stay connected and the guest experience remains exceptional.

Key responsibilities

• Provide day‑to‑day administrative support to the General Manager, including taking meeting minutes and maintaining contact lists.
• Manage the TrustYou site for hotel reviews and act as the Accor brand ambassador with suppliers and partners.
• Order supplies, create purchase orders and maintain inventory of items such as stationery and name badges.
• Prepare reports and presentations using Microsoft Excel, Word and PowerPoint.
• Assist with general office duties and ensure compliance with hotel operational standards.

Required profile

• Minimum 3 years experience in hospitality, preferably in Food & Beverage or Front Office.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to collaborate across multiple teams.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft PowerPoint.

What we offer

• Competitive remuneration.
• Career development and global mobility within the Accor network.
• Staff discounts at Accor hotels worldwide.
• Access to training programs and learning platforms.
• An inclusive workplace that values ideas and contributions.