Travel Expert – Whangarei

About the role

Join Flight Centre in Whangarei as a Travel Expert and help customers turn their travel dreams into reality. You’ll work in a supportive, energetic environment where passion for travel and a customer‑first mindset are celebrated.

Key responsibilities

• Create personalized itineraries covering flights, accommodation, cruises, tours, insurance and more.
• Provide expert advice and recommendations based on customers’ preferences and budgets.
• Deliver exceptional service through active listening, respect and a positive attitude.
• Act as a trusted advisor, building lasting relationships with clients.
• Manage bookings, generate invoices and operate the company’s booking systems.
• Balance multiple tasks while maintaining high accuracy and professionalism.

Required profile

• Enthusiastic about travel and frequently the go‑to person for travel advice among friends.
• Innovative thinker who seeks new solutions for customers.
• Sales‑driven with a focus on meeting KPIs and targets.
• Highly organized and able to manage time effectively.
• Comfortable multitasking between front‑line customer interaction and back‑office duties.

Required skills

What we offer

• Reward & Recognition events, including an annual Global Gathering.
• Clear career growth pathways within a global organisation.
• In‑house health and wellbeing programmes with free consultations and webinars.
• Dedicated hour each week for physical activity or wellness challenges.