Travel Expert – Manukau

About the role

Join Flight Centre in Manukau and help customers turn their travel dreams into reality. You will work in a supportive, energetic environment where learning and growth are encouraged.

Key responsibilities

• Create personalized itineraries that include flights, accommodation, cruises, tours, insurance and more.
• Provide expert travel advice and recommendations based on customer preferences.
• Deliver exceptional customer service through active listening, respect and a positive attitude.
• Manage bookings, invoices and operate the company’s booking systems efficiently.
• Achieve sales targets and KPIs while maintaining high standards of service.

Required profile

• Passionate about travel and frequently the go‑to person for travel tips among friends.
• Innovative thinker who looks for new solutions to meet customer needs.
• Sales‑driven with a focus on meeting or exceeding targets.
• Highly organised and able to manage time effectively.
• Comfortable multitasking between customer interaction and back‑office tasks.

Required skills

What we offer

• Reward & Recognition events, including an annual Global Gathering.
• Career development pathways within a global organisation.
• Access to health and well‑being resources, free consultations and wellness programs.
• Dedicated time each week for physical activity and personal health.