Travel Expert – Dunedin

About the role

Join Flight Centre NZ in Dunedin as a Travel Expert, helping customers turn their travel dreams into reality. You’ll work in a supportive, energetic environment where passion for travel and a customer‑first mindset are celebrated.

Key responsibilities

• Create personalized itineraries that include flights, accommodation, cruises, tours, insurance and more.
• Provide expert advice and recommendations based on customers’ preferences and budgets.
• Deliver exceptional service through active listening, respect and a positive attitude.
• Manage bookings, invoices and the company’s reservation system efficiently.
• Achieve sales targets and KPIs while maintaining high customer satisfaction.

Required profile

• Enthusiastic about travel and eager to share knowledge with others.
• Innovative thinker who can find creative solutions for customers.
• Goal‑oriented with a strong focus on meeting sales objectives.
• Organised and able to multitask between front‑line service and back‑office tasks.

Required skills

What we offer

• Reward & Recognition events, including an annual Global Gathering.
• Career development pathways through the Brightness of Future program.
• A collaborative, inclusive culture that celebrates success.