Tactical Forecasting Analyst

About the role

IAG, the largest general insurance group in Australia and New Zealand, is hiring a Tactical Forecasting Analyst. The role helps turn data into decisions that influence workforce planning across IAG New Zealand, bridging long-term forecasts with day-to-day operational planning. It is a permanent full-time position based in Auckland or Christchurch.

Key responsibilities

• Develop and maintain tactical forecasts so the right resources are available at the right time to meet customer demand.
• Analyse business trends, operational performance and emerging changes to identify their impact on future workforce requirements.
• Partner with stakeholders to understand upcoming initiatives, events and operational changes that may affect customer demand.
• Turn complex data into insights and recommendations that support workforce planning and business decisions.
• Work with Strategic Forecasters and Workforce Planning teams to improve forecast accuracy and planning outcomes.
• Help develop, optimise and automate forecasting processes and tools.

Required profile

• Background in workforce management, workforce planning, forecasting, reporting, analytics or a related discipline.
• Strong analytical ability, with confidence interpreting complex datasets.
• Ability to build trusted relationships and collaborate with stakeholders across the business.
• Excellent communication skills, able to explain technical information clearly.
• Curiosity, adaptability and a continuous improvement mindset.

Required skills

• Advanced Excel skills with high accuracy and attention to detail.
• Exposure to automation, AI, SQL or Python is advantageous but not essential.

What we offer

• Boosted KiwiSaver with a 4.5% employer contribution and life insurance as standard.
• 20 days annual leave plus 5 days extra leave.
• Up to 50% off personal insurance, including home and motor.
• Annual $500 health and wellbeing payment.
• 14 weeks of paid parental leave.
• Access to LinkedIn Learning, the IAG Academy, study assistance and secondment opportunities.