Strategic Account Manager

About the role

Rockwell Automation is hiring a Strategic Account Manager in Hamilton for a senior enterprise sales leadership role. You will own the long-term commercial, strategic and executive relationship with one of the company's most significant dairy clients, leading a multi-year account strategy that aligns Rockwell Automation's automation, software, digital, lifecycle services, cybersecurity, consulting and partner capabilities with the client's priorities.

Key responsibilities

• Lead the enterprise relationship across executive, operational, engineering, digital, procurement and site stakeholders.
• Develop, maintain and execute a multi-year strategic account plan aligned with the client's investment roadmap.
• Establish an executive engagement model with relationship mapping, governance cadence and stakeholder plans.
• Identify, qualify and progress high-impact opportunities, including share-of-wallet expansion across sites, functions and regions.
• Build value-based business cases linking solutions to outcomes such as productivity, quality, sustainability, safety and digital transformation.
• Manage opportunity governance, pipeline, forecasts, account reviews and risk.
• Coordinate the cross-functional account team (sales, services, software, consulting, engineering, partners, support) and engage early in the client's strategic planning and capital investment cycles.
• Act as a senior industry adviser, sharing insights and global food and beverage manufacturing best practices.

Required profile

• Bachelor's degree in Engineering, Automation, Business, Information Technology, Manufacturing or a related discipline preferred; equivalent experience in enterprise sales or strategic account leadership may be considered.
• Minimum 10 years' experience in industrial automation, manufacturing technology, software, lifecycle services, consulting, digital transformation or enterprise sales.
• Experience leading strategic or enterprise accounts in complex, multi-site organisations in food, beverage, dairy, manufacturing, process or infrastructure sectors.
• Ability to engage credibly with C-suite, operational, engineering, procurement and technology leaders.

Preferred

• Experience with major dairy clients or multinational food and beverage, dairy, process or manufacturing clients.
• Exposure to industrial automation, OT, industrial software, MES/MOM, cybersecurity, lifecycle services or digital transformation.
• Knowledge of dairy manufacturing, food safety, regulated production, supply chain, sustainability programmes and capital projects.

What we offer

• Mindfulness programs with a premium membership to Calm.
• Paid volunteer time off after 6 months for eligible employees, plus volunteer and donation matching.
• Employee Assistance Program and personalised wellbeing programs through OnTrack.
• On-demand digital course library for professional development and other local benefits.