Sales and Service Manager - Farmers Albany Home

About the role

Farmers is seeking a Sales and Service Manager for its Albany Home store. The role sits within a small team of Department Managers reporting through to the Assistant Store Manager, and offers the chance to move around the store over time to gain exposure to a wide range of retail offerings, from fashion to homeware and nursery.

Key responsibilities

• Drive department sales and take full ownership of the team's sales performance
• Manage, coach, develop and motivate the team to exceed sales budgets
• Liaise with VM to make sure banners, windows and hot spots are in place on time before opening
• Promote a strong customer service culture across departments
• Implement and communicate promotional plans for upcoming events

Required profile

• 2+ years' experience in a similar position, such as Store Manager of a small store or Department Manager of a medium to large store
• Proven ability to coach for sales improvement
• Excellent team management experience, able to motivate and coach a team to improve sales results
• Exceptional customer focus
• Entitlement to work in New Zealand; proof of entitlement is requested during selection and original documents are needed at interview

What we offer

• A permanent full-time role with weekend work and flexibility for early starts and late nights as part of the management roster
• A staff discount package across the Farmers and James Pascoe Group
• Ongoing training and development
• The chance to join a well-known New Zealand retail brand