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Room Attendant – Luxury Hotel Housekeeping

Sofitel · Queenstown

🇬🇧 English

Job description

About the role

Join a luxury hotel team dedicated to delivering heartfelt care and sanctuary for guests. As a Room Attendant you will provide high‑standard cleaning and service for upscale rooms, ensuring every stay feels exceptional.

Key responsibilities

  • Clean guest rooms, storage areas and corridors to 5‑star standards.
  • Replenish guest supplies and advertising material in bedrooms and bathrooms according to room type.
  • Report and handle lost property following established procedures.
  • Process guest laundry in line with hotel policy.
  • Use, maintain and report any defective cleaning equipment.
  • Conduct regular stocktaking of cleaning supplies and equipment.
  • Secure keys and guest rooms at all times, adhering to security protocols.
  • Apply health‑and‑safety guidelines for cleaning agents and equipment.
  • Assist guests with information or service requests and refer complex issues to a supervisor.
  • Provide turn‑down service, clean balconies, railings, carpets, de‑scale shower heads and perform general upkeep of bathrooms and bedrooms.
  • Support colleagues with extra beds, bed boards and other housekeeping tasks.

Required profile

  • Minimum 6 months experience in a 5‑star or luxury hotel environment.
  • Fluent English communication skills.
  • Ability to work well under pressure in a fast‑paced setting.
  • Team player with a good level of fitness for physically demanding duties.
  • Strong eye for detail and commitment to high cleanliness standards.
  • Self‑motivated, capable of working autonomously when required.

Required skills

    What we offer

    • Supportive environment that values wellbeing and personal impact.
    • Opportunity to be part of a global team leading local sustainability initiatives.
    • Training provided to develop luxury‑service expertise.

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    Published 2 months ago

    46 views · 0 interested

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    Sofitel

    Queenstown