This job is no longer available
This job expired on 18/09/2026. It no longer accepts applications.
Room Attendant – Luxury Hotel Housekeeping
Sofitel · Queenstown
Job description
About the role
Join a luxury hotel team dedicated to delivering heartfelt care and sanctuary for guests. As a Room Attendant you will provide high‑standard cleaning and service for upscale rooms, ensuring every stay feels exceptional.
Key responsibilities
- Clean guest rooms, storage areas and corridors to 5‑star standards.
- Replenish guest supplies and advertising material in bedrooms and bathrooms according to room type.
- Report and handle lost property following established procedures.
- Process guest laundry in line with hotel policy.
- Use, maintain and report any defective cleaning equipment.
- Conduct regular stocktaking of cleaning supplies and equipment.
- Secure keys and guest rooms at all times, adhering to security protocols.
- Apply health‑and‑safety guidelines for cleaning agents and equipment.
- Assist guests with information or service requests and refer complex issues to a supervisor.
- Provide turn‑down service, clean balconies, railings, carpets, de‑scale shower heads and perform general upkeep of bathrooms and bedrooms.
- Support colleagues with extra beds, bed boards and other housekeeping tasks.
Required profile
- Minimum 6 months experience in a 5‑star or luxury hotel environment.
- Fluent English communication skills.
- Ability to work well under pressure in a fast‑paced setting.
- Team player with a good level of fitness for physically demanding duties.
- Strong eye for detail and commitment to high cleanliness standards.
- Self‑motivated, capable of working autonomously when required.
Required skills
What we offer
- Supportive environment that values wellbeing and personal impact.
- Opportunity to be part of a global team leading local sustainability initiatives.
- Training provided to develop luxury‑service expertise.
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Sofitel
Queenstown
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