Retail Sales Associate – Arc'teryx Mountain Store

About the role

Arc'teryx New Zealand is opening its first Mountain store in Queenstown and is looking for a retail sales associate. This is a temporary position within a global business with career pathways across multiple brands.

Key responsibilities

• Foster connection in every guest interaction, from product education and processing purchases to supporting guests on warranties or damaged goods
• Support in-store events, inventory counts, product replenishment and keeping the store clean and organised
• Give feedback and suggestions on merchandising to improve guest experience and sales
• Work collaboratively with team and leaders, and deliver a high-quality guest experience through education, service and culture
• Build a strong understanding of the products and act as a brand ambassador

Required profile

• Two or more years of retail sales experience
• Passion for exceptional customer service and for getting outside
• Outstanding verbal and written communication skills
• Self-motivated, flexible and adaptable, able to balance autonomy and collaboration
• Available for at least one open, one close and one weekend shift each week, with availability adjusted to business needs at the Store Manager's discretion

What we offer

• Team discount on Arc'teryx and other affiliated Amer Sports brands
• Uniform provided
• Team Live It days and access to an Employee Assistant Program for health and wellbeing
• On-the-job training and development opportunities