Retail Sales Assistant – Queenstown

About the role

We are seeking an enthusiastic Retail Sales Assistant to join our Platypus Shoes store in Queenstown. You will work closely with the management team to drive sales, deliver exceptional customer service and support daily store operations.

Key responsibilities

• Greet and advise customers on footwear and streetwear products.
• Maintain visual merchandising standards and store cleanliness.
• Process sales transactions accurately using the POS system.
• Replenish stock and organise inventory on the shop floor.
• Support promotional activities and in‑store events.
• Handle customer enquiries and resolve issues promptly.

Required profile

• Commitment to providing exceptional customer service.
• Passion for sneaker and streetwear culture.
• Ability to thrive in a fast‑paced, energetic team environment.
• Self‑motivated with a drive to meet or exceed sales targets.
• Full availability for late‑night trade and weekends.
• Demonstrated customer service experience in retail, hospitality or supermarket settings.

Required skills

What we offer

• 40% discount on Accent Group brands including Hype DC, Skechers, Vans and more.
• Access to employee benefits such as assistance programs, discounted gym memberships and health insurance packages.
• Opportunity to work with premium footwear alongside passionate sneaker enthusiasts.
• Ongoing training, support and clear pathways for career progression.