Product Manager – Marketplace & AI-Enabled

About the role

First Table is seeking a Product Manager who thrives on turning product problems into solutions that diners and restaurants love. You will own a defined product area, work closely with design and engineering, and see the direct impact of your decisions on a high‑volume consumer marketplace.

Key responsibilities

• Take accountability for your product area, understand the metrics that matter and drive measurable improvements.
• Get to the heart of customer and business problems, frame them clearly and determine the best way forward.
• Build a deep understanding of diners and restaurant partners through first‑hand insight and product behaviour.
• Interrogate product data to spot opportunities, validate assumptions, prioritise work and measure impact.
• Balance impact, effort, risk and timing; be comfortable saying no and cutting scope when needed.
• Run a well‑organised backlog, write clear requirements and collaborate with design and engineering to keep delivery moving.
• Form hypotheses, run experiments and A/B tests, measure results and decide next steps.
• Keep stakeholders informed on decisions, progress, trade‑offs and risks with clear communication.
• Use AI across research, data interrogation, prototyping and writing to accelerate ideas and improve workflow.

Required profile

• Solid product management experience within a digital product environment.
• Experience in a marketplace, e‑commerce, B2C or high‑volume consumer product business.
• Track record of owning product problems end‑to‑end and delivering measurable outcomes.
• Strong execution skills, turning ambiguity into clear priorities and shipped work.
• Confidence using data and analytics to investigate problems, make decisions and measure impact.
• Experience with experimentation and A/B testing from hypothesis through to learning and action.
• Strong prioritisation and the confidence to challenge, say no and cut scope when needed.
• Enough technical understanding to work confidently with engineers and navigate trade‑offs.
• Hands‑on, customer‑focused mindset with strong communication and practical use of AI.
• Experience in a two‑sided marketplace or exposure to growth, conversion optimisation, bookings, hospitality or travel is a plus.

Required skills

• A/B testing
• Data analytics
• AI tools

What we offer

• High‑trust, flexible hybrid working from Auckland or Queenstown.
• Real product ownership from discovery through delivery and measurement.
• Direct impact on diner and restaurant experiences across NZ, AU and the UK.
• Interesting two‑sided marketplace challenges spanning conversion, bookings and growth.
• Collaboration with an experienced product, design and engineering team.
• AI‑enabled ways of working to accelerate ideas and results.
• Opportunity to shape the future of a beloved consumer brand.
• Perks include free First Table bookings, regular team recognition and social events.