Parts Interpreter / Customer Service
Hendrickson Asia Pacific · Auckland
Job description
About the role
Join Hendrickson Asia Pacific as a Parts Interpreter / Customer Service representative in East Tamaki, Auckland. This full‑time, on‑site position blends technical knowledge of parts with a strong focus on delivering excellent customer service.
Key responsibilities
- Interpret and clarify parts inquiries from customers and internal teams.
- Provide accurate information on part specifications, availability, and ordering procedures.
- Assist customers via phone and email, ensuring timely and courteous responses.
- Collaborate with logistics and sales teams to resolve any part‑related issues.
Required profile
- Enthusiasm for combining technical understanding with customer‑focused service.
- Strong communication skills and a friendly, collaborative attitude.
- Ability to work effectively in a fast‑paced call‑centre environment.
Required skills
What we offer
- Opportunity to work for a leading global company.
- Variety in daily tasks and exposure to different aspects of the business.
- A fun, collaborative, and people‑focused culture.
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Published 1 month ago
Expires 2 weeks from now
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Hendrickson Asia Pacific
Auckland
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