Part-Time Food & Beverage Attendant

About the role

Sofitel Auckland Viaduct Harbour, a luxury hotel, is looking for a part-time Food & Beverage Attendant, primarily focused on the cafe and restaurant. The role is hands-on and team-based, aiming to deliver 5-star service and create memorable dining experiences for guests.

Key responsibilities

• Be accountable on a shift basis for the outlet's operations through effective people management.
• Perform basic day-to-day food and beverage service, including opening and closing the cafe, restaurant or outlet.
• Take orders, repeat them to guests, write clear docket notes and use the POS system correctly.
• Deliver orders promptly from the kitchen and bar, check meals on collection and announce them at the table.
• Provide high-standard service, keep tables and service areas clean, and look after your own section and side stations.
• Maintain knowledge of beverages and use hygienic food service techniques.

Required profile

• At least 1 year of experience in a luxury 5-star hotel.
• Previous experience in fine dining breakfast and dinner service, luxury banqueting and barista/cafe-style service.
• Knowledge of gastronomy and beverages.
• Previous hotel or administration experience.
• Strong presentation and organisation skills, ability to work in a fast-paced environment, and a positive, proactive attitude.

What we offer

• Discounted food and beverage and accommodation worldwide through Accor Heartist.
• Complimentary meals on shift.
• Parental leave scheme (up to 12 weeks for primary carer, 2 weeks for secondary carer).
• Access to the Employee Assistance Program.
• Learning access through the Docebo platform.