Food & Beverage Attendant / Bartender

About the role

Sofitel Queenstown is looking for an experienced Food & Beverage Attendant / Bartender to help build its restaurant and bar during a major 2027 refurbishment of the food and beverage spaces. This is a permanent position with a minimum of 30 hours guaranteed and a changeable roster, starting at $28.53 to $32.15 per hour.

Key responsibilities

• Engage guests personally and friendly, repeat orders and write clear docket notes so the kitchen and cashier can serve accurately.
• Take orders, suggest products and maximise sales through knowledge of the menu and wine, spirits and cocktail offerings.
• Deliver orders to the kitchen and meals to guests promptly, keeping temperature and appearance, and announce items.
• Keep tables and service areas clean, follow hygiene procedures and take responsibility for your own section and station.
• Answer the telephone, assist with event and function set-up and breakdown, and deliver room service and amenities as required.
• Perform all tasks to Sofitel brand standards and meet the brand pillars of Soul Impact, French Zest, Heartfelt Service Culture, Social Impact and Cultural Link.

Required profile

• Minimum 6 months experience in a similar role, preferably including 5-star experience.
• Working rights for New Zealand.
• Professional image, good interpersonal skills and the ability to build rapport with guests and colleagues.
• Flexible to varying shifts, including weekends and public holidays.
• Willingness to train and develop staff and to undertake further development.

Required skills

• Effective verbal and written communication and efficient organisation of time and work.
• Knowledge of wines, spirits and cocktails is highly advantageous.

What we offer

• Hands-on training and mentoring from the Executive Chef.
• Uniform supplied and maintained, daily staff meals and competitive pay.
• 12 weeks' paid parental leave, ongoing rewards and recognition, and career progression within Accor.
• Employee assistance programme, wellbeing support, discounted spa treatments, 24/7 gym access, free ski hire in winter, anniversary stay with F&B credit and Heartist discounts worldwide.