Outsourcing Manager

About the role

As Manager, Outsourcing, you will give specialist advice and guidance on outsourcing and service provider arrangements across ANZ New Zealand. Working with business and risk stakeholders, you will help ensure arrangements are assessed, monitored and managed in line with ANZ's policies, risk appetite and regulatory obligations. The role is permanent, based in Wellington or Auckland, with standard 37.5-hour weeks.

Key responsibilities

• Provide practical outsourcing and service provider risk advice to business and risk stakeholders
• Assess, monitor and report on arrangements in line with ANZ's risk appetite and policy requirements
• Support outsourcing assessments, policy exceptions, risk acceptances and issue remediation
• Deliver targeted reviews and identify opportunities to strengthen controls and compliance
• Provide insights on outsourcing risks, incidents and regulatory requirements
• Support annual planning, risk certification, attestations and related reporting
• Build stakeholder capability through guidance, training and practical toolkits
• Contribute to a supportive team culture and share ideas that improve how we work

Required profile

• Ideally experience in operational, compliance, outsourcing or third-party risk management
• Understanding of risk management frameworks, controls and policy requirements
• Strong analytical and problem-solving skills, with judgement to handle complex or competing issues
• Clear communication skills and the ability to build trusted relationships and influence stakeholders
• Proactive, organised and able to manage priorities and follow issues through to resolution
• Confident working independently while collaborating across a wider team
• Curious and committed to continuous learning; 100% of these skills are not required

Applications are made through the ANZ careers site using reference number 126630, with the posting closing on Monday 16 November.