Night Public Area Attendant

About the role

Sofitel Auckland Viaduct Harbour, part of Accor, is looking for a Night Public Area Attendant for a part-time position. The role creates a haven of luxury and comfort, keeping public and back-of-house areas clean and welcoming for guests and staff during the night.

Key responsibilities

• Clean and maintain the loading bay, waste management room, hotel driveway, staff locker rooms, staff washrooms, toilets, service areas, lift landings and back-of-house corridors.
• Vacuum, mop, sweep, polish, wipe walls, remove rubbish and replenish guest and staff amenities as required.
• Carry out scheduled and assigned cleaning tasks to the highest standards of cleanliness, hygiene and presentation.
• Use, maintain and clean housekeeping equipment correctly, reporting defects or maintenance issues promptly.
• Keep storerooms, equipment and trolleys clean, organised and in good working order.
• Assist with stocktakes and promote the efficient use of chemicals, linen and other supplies.
• Follow health, safety and security procedures, including safe handling and storage of cleaning chemicals and safeguarding hotel keys and restricted areas.
• Handle lost property in line with hotel policy and brand standards.
• Assist guests with requests and refer matters outside your authority to the supervisor.
• Support the Housekeeping team with deliveries of linen, chemicals, laundry, supplies, furniture movements, rollaway beds and cots.
• Keep corridors and service areas clear of obstructions and work with all departments on other reasonable duties.

Required profile

• Previous housekeeping, cleaning or public area cleaning experience preferred.
• Excellent communication and organisational skills, with good problem-solving ability.
• Physical fitness to stand, lift, push and pull for extended periods.
• Attention to detail and commitment to high cleanliness standards.
• Flexibility to work varying shifts, including weekends and holidays.
• Proficiency in English; additional languages are beneficial.
• Ability to work efficiently in a fast-paced environment and a positive attitude.

What we offer

• Hero programme: earn while you learn.
• Heartist benefits: discounted food and beverage and accommodation worldwide.
• After 12 months of service, a 1-night complimentary stay including breakfast.
• Complimentary meals on shift.
• Parental leave scheme of up to 12 weeks for primary carers and 2 weeks for secondary carers.
• Wellbeing initiatives and access to the Employee Assistance Program.