Logistics & Operations Specialist

About the role

Miele New Zealand is looking for a Logistics & Operations Specialist to ensure its premium appliances are available when and where customers need them. You will optimise inventory, support the Sales team and drive operational excellence across the supply chain, working with internal stakeholders and third-party logistics providers.

Key responsibilities

• Manage inventory across multiple stock categories, ensuring optimal availability, integrity and efficient product lifecycle management
• Coordinate sales support activities including order processing, display stock management, point-of-sale distribution and customer enquiries
• Build strong relationships with Sales teams, third-party logistics providers and business partners
• Monitor inventory performance through stocktakes, cycle counts, reconciliations and proactive inventory planning
• Manage the returns process, including approvals, reconciliations and root cause analysis
• Develop KPI reporting and operational insights to support business decisions
• Collaborate with Australian planning teams and New Zealand stakeholders to reduce waste and optimise inventory investment

Required profile

• Experience in inventory management, supply chain, logistics or operations
• Strong analytical and problem-solving skills with excellent attention to detail
• Proven ability to build relationships with internal and external stakeholders
• Good organisational and time management skills, able to manage multiple priorities

Required skills

• Intermediate Microsoft Office skills, particularly Excel
• Nice to have: experience managing third-party logistics providers, sales operations or commercial support, inventory reporting and KPI analysis, and ERP systems such as ASW, Cognos or similar

What we offer

• Quarterly life leave: one paid day each quarter
• Personal development and career opportunities
• Employee discounts
• Wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support
• Recognition for individual and team achievements