Field Service & Installation Technician

About the role

A growing, Australian-owned healthcare technology company is hiring a Field Service & Installation Technician in Auckland. The role installs specialist medical equipment across New Zealand project sites, then commissions and services it once installed. You will travel to project sites daily and occasionally to Australia, reporting to the National Service & Supply Chain Manager based in Sydney.

Key responsibilities

• Install communications, AV and specialist medical equipment, including pendants, operating lights and grid systems
• Commission and test new equipment against project drawings and customer specifications
• Lead projects onsite, supervising additional installation personnel through to completion
• Coordinate with offsite Project Managers and engineers to resolve needs and issues
• Provide onsite technical support, troubleshooting and full system testing documentation
• Carry out customer training and support the sales team with your technical expertise

Required profile

• Mechanical and electrical background, able to act as an all-rounder
• 5+ years' experience in building and construction, with strong diagnostics and fault-finding skills
• Comfortable working independently and hands-on with onsite installations
• Willingness to travel to project sites (about 30% of your time, potentially more over time)
• New Zealand citizenship, as occasional travel and work in Australia may be required
• No specific licence required, though a White Card is highly regarded (the employer will help you get one if needed)

What we offer

• Salary of $100,000 to $115,000 per year plus superannuation, overtime loading and vehicle/car allowance
• Annual performance bonus of 4% of base pay
• An extra day of annual leave for your birthday each year
• Monthly, quarterly and annual employee recognition awards
• Training, coaching and internal promotion opportunities