Customer Specialist – Rangiora
ASB Bank · Rangiora
Job description
About the role
ASB is looking for a Customer Specialist to join its Advice Centre in Rangiora. In this full‑time position you will handle a wide variety of banking queries, support customers across multiple channels and help them navigate ASB’s digital and self‑service solutions.
Key responsibilities
- Respond to customer banking queries and requests in‑person, by phone and online.
- Educate customers on ASB’s online offerings, digital tools and self‑service options.
- Maintain smooth branch operations while delivering personalised banking solutions.
- Collaborate with team members to ensure consistent, high‑quality service.
Required profile
- Strong relationship‑building skills and a passion for delivering memorable customer experiences.
- Ability to learn quickly, ask the right questions and tailor solutions to individual needs.
- Comfortable promoting digital and self‑service channels to customers.
Required skills
What we offer
- Competitive market salary.
- Exclusive staff banking benefits and health, life and income protection insurance.
- Robust professional development and career progression opportunities.
- A supportive, diverse and inclusive team environment.
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Published 1 week ago
Expires 1 month from now
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ASB Bank
Rangiora
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