Customer Service Representative
Darsco investments · Palmerston North Central
Job description
About the role
We are looking for a dedicated Customer Service Representative to join our team in Palmerston North. This position is ideal for a natural‑born night owl who enjoys working independently while remaining part of a supportive environment. You will be the primary point of contact for customers, handling inquiries and providing solutions.
Key responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve issues, process orders, and provide product information.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Adhere to shift schedules and company policies.
Required profile
- Strong communication skills and a friendly demeanor.
- Ability to work night shifts and manage independent tasks.
- Attention to detail and problem‑solving attitude.
- Team‑player mindset while being comfortable handling sole responsibilities.
Required skills
What we offer
- Sole‑charge role with autonomy.
- Supportive team environment.
- Consistent shift patterns.
- Competitive hourly rate of $24‑$27.
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Published 9 hours ago
Expires 1 month from now
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Darsco investments
Palmerston North Central