Customer Service & Delivery Driver

About the role

Mico Cook Street in the Auckland CBD is hiring a Customer Service & Delivery Driver for a permanent full-time position of 40 hours per week, Monday to Friday with rostered Saturdays. The role is varied and hands-on, with a main focus on making deliveries while also supporting the day-to-day operations of the branch.

Key responsibilities

• Make customer deliveries across Auckland, navigating different site layouts and ground conditions
• Support branch operations by giving tailored product advice and serving on the trade counter
• Pick, pack, coordinate and dispatch customer orders
• Engage with customers face-to-face, by phone and by email
• Recommend suitable products, process orders and manage sales documentation
• Assist with Inwards Goods, including accurate receipting and system entry
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping

Required profile

• Previous experience in a similar customer-facing, delivery driving or trade retail role
• Full New Zealand Class 1 driver's licence (essential)
• Physically fit and comfortable with heavy lifting (25kg) and manual handling
• Knowledge of plumbing, building products or the construction industry is advantageous

Required skills

• Strong attention to detail
• Excellent written and verbal communication
• Confident using technology and navigating multiple systems

What we offer

• Competitive base remuneration
• Genuine development opportunities within the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly pie and coffee
• KiwiSaver employer contributions matched up to 4%
• Employee Education Fund
• Health and wellbeing initiatives including an Employee Assistance Programme