Customer & Operations Agent (Casual) - Kerikeri Airport

About the role

Avis Budget Group is hiring a casual Rental Operations Agent at its Kerikeri Airport location. The role is entry level with training provided, and you can work as and when needed during the 7-day-a-week schedule of 8.30 am to 9 pm, which may include early mornings, evenings and weekends.

Key responsibilities

• Front-of-house: interact with customers, market products and services, complete rental transactions, contracts and bookings
• Back-of-house: inspect vehicles for damage and maintenance issues, drive and park cars, and clean vehicles inside and out in the wash bay

Required profile

• Full, clean, valid class 1 driver's licence (essential)
• Previous experience in retail, hospitality, customer service or a similar role
• Ability to work in a fast-paced environment while delivering excellent customer service
• Comfortable learning and using computer systems to enter rental information (training provided)
• Ability to follow procedures and company guidelines

What we offer

• $25.11 per hour plus a sales incentive scheme
• Uniform and parking provided
• Wellbeing programme including life insurance, discounted health insurance and superannuation options
• Employee discounts on car rentals across the Avis Budget Group and partners, plus retailer offers
• Full training and the chance to move internally within a large international company