Customer Care Specialist
Compass Communications · Auckland
Job description
About the role
We are looking for a Customer Care Specialist to join Compass Communications in Auckland. Based in Grafton, this hybrid position will see you supporting three Kiwi‑owned brands across chat, email, SMS and phone, providing assistance for telecommunications and prepaid‑card services.
Key responsibilities
- Handle customer inquiries via chat, email, SMS and telephone.
- Support telecommunications and prepaid‑card related issues.
- Maintain accurate records of each interaction.
- Work closely with brand teams to ensure consistent service quality.
Required profile
Required skills
What we offer
- Competitive salary of $52,000 per year.
- Hybrid work arrangement.
- $100 staff credit each month.
- Subsidised health insurance.
- Free parking.
- 6‑month fixed‑term contract with immediate start.
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Published 1 month ago
Expires 3 weeks from now
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Compass Communications
Auckland
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