Content Publisher – Digital Products

About the role

We are looking for a meticulous Content Publisher to own and maintain operational content across multiple digital products. You will ensure a consistent tone of voice, terminology, and user experience while supporting global markets and new feature roll‑outs.

Key responsibilities

• Drive consistent tone and terminology across digital products and markets.
• Source, publish, and update market documentation such as agreements, event policies, and handbooks.
• Coordinate localisation, translation, and delivery with engineering and market stakeholders.
• Maintain website content, redirects, development forms, FAQs, new pages and fix broken links.
• Support new feature development by publishing and localising content, tracking deliverables and timelines.
• Update operational Salesforce emails and manage merchandising and promotional content.

Required profile

• Bachelor’s degree (Honours) in Communications, Digital Media, Business or related field.
• Minimum 5 years of experience in a content publishing or communication role focused on digital products.
• Proven ability to work closely with software engineering and product teams in a technical environment.

Required skills

• Experience with modern CMS platforms.
• Proficiency in Jira and Confluence.
• Familiarity with digital asset management systems.
• Use of AI‑assisted content creation tools.
• Hands‑on experience with Salesforce email configuration.