Associate Manager, Marketplace Strategy & Operations

About the role

DoorDash is seeking an Associate Manager to lead its New Zealand marketplace strategy. You will shape how consumers discover and engage with merchants across the app, driving growth, retention, and loyalty.

Key responsibilities

• Define and execute go‑to‑market strategies for consumer and merchant engagement, covering merchandising, pricing, and partnerships.
• Partner daily with Product, Engineering, Sales, and Marketing teams to optimise the in‑app experience.
• Analyse conversion, retention, frequency and category adoption metrics to set priorities and action plans.
• Contribute to expansion strategies by using data to identify high‑impact regions and scaling opportunities.
• Own the end‑to‑end consumer journey, ensuring the right selection is surfaced at the right time.
• Report to the Consumer Strategy & Operations manager and collaborate with international product and engineering teams.

Required profile

• Hands‑on builder with a customer‑obsessed mindset.
• Strong analytical ability to translate quantitative and qualitative data into clear priorities.
• Excellent communication skills for presenting insights to senior stakeholders.
• Experience working cross‑functionally in fast‑feedback environments.

Required skills

What we offer

• Hybrid work model – 3 days onsite in Auckland, 2 days remote.
• Opportunity to influence a high‑visibility product experience in real time.