Associate Manager, Marketplace Strategy & Operations

About the role

DoorDash is looking for an Associate Manager to lead its New Zealand marketplace strategy. You will shape how consumers discover and engage with merchants through the DoorDash app, driving growth, retention and frequency across both restaurant and new‑vertical offerings.

Key responsibilities

• Define and execute go‑to‑market strategies for consumer and merchant engagement, focusing on in‑app experience, pricing and partnerships.
• Analyse conversion, retention, frequency and category adoption metrics to prioritize initiatives and create clear action plans.
• Partner daily with Product, Engineering, Sales and Marketing to test, launch and measure new product features.
• Own the end‑to‑end in‑app journey, ensuring the right selection is presented to the right customers at the right time.
• Communicate insights and performance updates to senior stakeholders and contribute to expansion plans.

Required profile

• Hands‑on builder with strong analytical mindset and experience in marketplace or consumer‑facing strategy.
• Proven ability to work cross‑functionally with product, engineering, sales and marketing teams.
• Data‑driven decision maker comfortable translating quantitative and qualitative insights into priorities.
• Excellent communication skills for presenting findings to senior leadership.

Required skills