Assistant Store Manager – Retail

About the role

The Assistant Store Manager supports the Store Manager in delivering an outstanding customer experience and driving store performance. You will work closely with the team to create a welcoming environment, meet sales targets, and uphold Cotton On’s brand values.

Key responsibilities

• Collaborate with the Store Manager to build a culture of development that inspires and engages the team.
• Embed customer excellence while growing the business through clear direction and operational excellence.
• Identify trade opportunities, improve the customer experience, and boost store results.
• Manage store schedules and wages to achieve productivity and wage targets.
• Advocate for the Cotton On Group Foundation and engage the team in community impact projects.

Required profile

• Strong team‑player attitude with a focus on developing future leaders.
• Customer‑centric mindset and ability to deliver high‑performance results.
• Commercial awareness to spot opportunities and solve operational challenges.

Required skills

What we offer

• Competitive base salary.
• 50% discount on Cotton On Group brands.
• Local and global career growth across seven brands.
• 24/7 wellness support covering mental health, relationships, and family.
• Family benefits, including medical, travel, and financial discounts.
• Parental‑leave support: part‑time work with full‑time pay for two months when returning.